Backup/Restore

Backup

Every night, the Global Chalkboard performs automatic, remote backup of all configuration files—including firewall rules, lessons, and network settings—and stores this data securely at BASCOM's Network Operation Center. This relieves a school's technology staff of doing daily tape backups.

Restore

For disaster recovery, a phone call to BASCOM's Technical Support staff is all that is needed to remotely restore the Global Chalkboard using a private, inter-server, communication channel. A simple interface is used to restore a school's backed-up data and Internet access. In case of a hardware failure, the Global Chalkboard's three (3)-year Express Exchange Warranty™ guarantees delivery of a new appliance the following business morning if BASCOM is notified by 12:00 noon Eastern Time. (Notifications after 12:00 noon Eastern Time cannot guarantee delivery of a new appliance the following day.)