SMARTrecover Framework — BASCOM's Enterprise Edition

SMARTrecover Framework (213kb PDF)

In response to a school's critical need for Web access and onsite service hosting, BASCOM now offers its SMARTrecover Framework™ (SRF) for the Global Chalkboard. This provides extra protection against network disruptions caused by unexpected hardware failures. By offering a seamless solution to critical connectivity interruptions, BASCOM's SRF immediately eliminates single points of hardware failure and maximizes uptime during sensitive system updates.

BASCOM's SRF is a high-availability solution that offers three levels of protection by:

• Switching to a "hot standby" appliance within 30 seconds to maximize uptime during a hardware failure.
• Preserving the previous day's data on the secondary appliance in case of corruption on the primary.
• Delaying software updates to the secondary appliance for a week and freezing its configuration data to save the state of the system prior to the release.

Express Exchange Warranty™

For hardware failures with notification to BASCOM by 12:00 noon Eastern Time, our three (3)-year Express Exchange Warranty guarantees delivery of a new appliance the following business morning. (Notifications after 12:00 noon Eastern Time cannot guarantee delivery of a new appliance the following day.) SRF provides a high-availability automated solution for maximizing Internet connectivity uptime for your enterprise-class, network installation. By enhancing BASCOM's award-winning Global Chalkboard with the SMARTrecover Framework, you can minimize the risk of using a complex, Internet access management system for your network.